Legal

Cancellation Policy

Our policy for cancelling services and ongoing engagements.

Last updated: January 2026  ·  Get Me Online Biz Private Limited

1. Cancellation by the Client

Clients may request cancellation of a service engagement by contacting us at info@getmeonlinebiz.in. The following conditions apply:

  • Before project start: Full refund of advance paid, minus any processing fees incurred.
  • Within 48 hours of project start: 75% refund of advance paid if no significant work has been delivered.
  • After project commencement: No refund. However, all work completed up to the cancellation date will be handed over to the client.

2. Cancellation of Retainer / Maintenance Plans

For monthly retainer or maintenance plans, either party may cancel with 15 days' written notice. No refund is issued for the current billing cycle; the plan will terminate at the end of the paid period.

3. Cancellation by Get Me Online Biz

We reserve the right to cancel a project in the following situations:

  • Client repeatedly fails to respond or provide required materials for more than 30 days
  • The project involves content that is illegal, harmful, or violates our ethical guidelines
  • Payments remain outstanding beyond agreed terms despite reminders

In such cases, a partial refund proportional to undelivered work will be issued.

4. How to Cancel

Send a cancellation request to info@getmeonlinebiz.in with your project name and reason. We will acknowledge within 2 business days and proceed accordingly.

5. Contact

For cancellation queries: info@getmeonlinebiz.in  |  +91 9278402913